At Niryana Jewels, we are committed to delivering your jewellery orders safely and efficiently. Please read our Shipping Policy to understand our order processing, shipping, delivery, and tracking procedures.

1. Order Processing

Orders are processed after successful order confirmation and payment verification, where applicable. Processing times may vary depending on product availability, order volume, and any customisation requirements.

2. Shipping and Delivery

We aim to deliver orders to the shipping address provided during checkout. Delivery timelines may vary depending on your location, courier service, weather conditions, and other circumstances beyond our control.

Customers are responsible for providing accurate shipping details when placing an order.

3. Shipping Charges

Shipping charges, if applicable, will be communicated or displayed during checkout before the order is confirmed. Any applicable additional charges will be communicated to the customer where required.

4. Order Tracking

Where tracking facilities are available, customers may receive tracking details through their registered contact information once the order has been dispatched.

5. Delayed or Undelivered Orders

Although we make reasonable efforts to deliver orders on time, delays may occur due to courier issues, weather conditions, public holidays, incorrect addresses, or other unforeseen circumstances.

If your order is delayed or has not arrived within the expected delivery period, please contact us for assistance.

6. Incorrect Shipping Information

Customers should verify their shipping address, phone number, and other delivery details before placing an order. Please contact us as soon as possible if you notice an error.

We cannot guarantee address changes after an order has been dispatched.

7. Damaged or Missing Items

If your order arrives damaged or contains missing items, please contact us promptly with your order details and relevant photographs so we can review the issue and assist you.

8. International Shipping

International shipping availability, delivery timelines, customs duties, and other applicable charges will depend on the destination and shipping arrangements. Please contact us to confirm international delivery availability before placing your order.

9. Contact Us

For shipping-related questions, order updates, or delivery assistance, please contact us:

Business Name: Niryana Jewels
Phone: +91 99251 79067
Email: niryanajewels@gmail.com
Address: 324, Prime Arcade, Nr. Raghuvir Shoppers, Mota Varachha, Surat, Gujarat – 394101, India